My shoes came without insoles / My shoes were delivered with no insoles

If you ordered one of our high-rebound styles, they do not come with insoles. While our low-rebound shoes do come with insoles to offer more cushion, the high-rebound shoes do not come with insoles as they already offer maximum cushion, and we recommend that you wear them this way. 

Of course, if you need to insert an insole to make your shoes a bit narrower, you can certainly do so.