When can I expect my refund?

Upon receipt, all returns undergo inspection and booking before the paperwork is transferred to the returns team for processing. The entire process can take up to 10 working days, as stated in our returns policy. As soon as the exchange order was created or the refund was issued, customers will receive an email notification. 

To ensure speedy processing, please state on the return paperwork that you are looking to receive a refund.

For the full Returns Policy please click here.