You may cancel and get a refund as long as your order has not been shipped out.
If the products were already shipped then you'll need to return your product within 30 days of the fulfillment date and meet the following conditions for a refund:
- Products must be in NEW / UNUSED CONDITION
- In ORIGINAL PACKAGE
- With INVOICE ATTACHED
Returned products that do not comply with the above will either be rejected or not be eligible for a full refund.
Please when you receive your kybun shoes first try it at home on a carpet. Keep the box and invoice. If you wear the kyBoot outside it will most likely not be eligible for a full refund.
For the full Returns Policy please click here.