The shoes don't fit. How do I return them?

You may return your product within 30 days of receipt, no questions asked, if the following conditions are met:

1. Products must be in NEW / UNUSED CONDITION
2. In ORIGINAL PACKAGE
3. With INVOICE ATTACHED

Returned products that do not comply with the above will either be rejected or not be eligible for a full refund.
Please (please please) when you receive your kyBoot first try it at home on a carpet. Keep the box and invoice. If you wear the kyBoot outside it will most likely not be eligible for a full refund.

For the full Returns Policy please click here.
kyBoot & kyBounder have a 12-month warranty on all production-related faults.

To make a warranty claim after the initial 30 day period please click here