You may return your product for an exchange within 30 days of fulfillment if the following conditions are met:
- Products must be in NEW / UNUSED CONDITION
- In ORIGINAL PACKAGE
- With INVOICE ATTACHED
Returned products that do not comply with the above will either be rejected or not be eligible for an exchange.
Please when you receive your kybun shoes/mat first try it at home on a carpet. Keep the box and invoice. If you wear the shoes outside it will most likely not be eligible for an exchange or a refund.
If you want to exchange your kybun product for a different model, please add a note to your return. In such a case if there is a difference in price between the models a surcharge will apply or else a partial refund/store-credit will be issued.
For the full Returns Policy please click here.